Shipping policy

Thank you for shopping at Delurs.

This Shipping Policy outlines how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

After your order is processed, you will receive a confirmation email with tracking information.

Estimated delivery times vary depending on your location:

Please note that these are estimated delivery times and may vary due to external factors.

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your shipment in real time.

Delivery delays may occur due to:

Delurs is not responsible for delays caused by shipping carriers or customs.

Please ensure that your shipping address is correct before completing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delurs is not responsible for lost or stolen packages marked as delivered.

If you experience any issues, please contact the shipping carrier directly.

If your order arrives damaged, please contact us within 48 hours of delivery at:

Include photos of the damaged item and packaging so we can assist you.

If you have any questions about this Shipping Policy, please contact us:

Thank you for choosing Delurs.